How It Works

A 24/7 essentials market for your building, without a cashier or a storefront. Here’s exactly how it comes together.

1

We Install It

A HoodBasket smart market gets set up in your building's lobby, mail room, or break room—fully stocked and ready to go.

  • Free installation for the property
  • Compact footprint, no plumbing or venting needed
  • Typically live within a few weeks of signing on
  • Initial product mix tailored to your building
A HoodBasket market installed along a wall in a bright apartment building lobby
2

Grab & Go, 24/7

Browse on the kiosk screen or just open the door. Take what you need, close it, and pay from your phone—no queue, no cashier.

  • Browse by category on the kiosk, or open the door and pick
  • Grab your items, close the door, and proceed to pay
  • Pay from your phone—confirmation in seconds
  • Open around the clock, every day of the year
A resident browsing the HoodBasket app beside a market stocked with produce and essentials
3

Always Stocked

Our team monitors inventory remotely and restocks on a set cadence, so shelves don't sit empty.

  • Regular restocking schedule per building
  • Product mix adjusts based on what actually sells
  • Residents can request items we don't carry yet
  • Freshness and expiration checked every visit
A resident picking an item from a fully stocked HoodBasket market in their building lobby

Start to Finish, in Minutes

From “we’re out of something” to back in the kitchen—without leaving the building.

Four-step journey: a resident gets a cooking notification, realizes ingredients are missing, walks downstairs to shop at HoodBasket, and is back home in minutes

Why Buildings Choose HoodBasket

A resident amenity that pays for itself in convenience.

Open 24/7

No more late-night runs to the store

Zero Cost to Host

Installation, stocking and upkeep are on us

No App Required

Tap a card or phone—that’s it

Data-Driven Stocking

Shelves adapt to what your residents want

Frequently Asked Questions

Does it cost the property anything?

No. HoodBasket covers the market, installation, and ongoing restocking. It’s a resident amenity at no cost to the property.

What payment methods are accepted?

Tap-to-pay credit/debit cards, Apple Pay, and Google Pay. No account or app download required.

What if an item is out of stock?

Markets are restocked on a regular schedule. You can also flag items you’d like to see carried, and we adjust the mix per building.

Is fresh produce available?

Yes—fruits and vegetables are one of the six categories every market carries, alongside dairy, bread and eggs. What’s still ahead is sourcing that produce directly from local farms via a mobile cart. See what’s coming.

How do we get a market installed in our building?

Property managers and building owners can apply on our Properties page—we’ll follow up to assess fit and schedule an install.

Ready to Get Started?

Whether you live in a building or manage one, let’s bring HoodBasket to your community.